Indicators on Telus technical support You Should Know

Indicators on Telus technical support You Should Know

Blog Article

I've experienced concerns While using the Tech Support for the home Online in addition so hard we expended over an hour or so dealing with a concern. I’ve been having for months and months.

Hey @DjE we will unquestionably do what we will to assist. Is it possible to be sure to deliver us A personal message and we will go from there?

Back with your day, you had a choice of companies. Now We have now megacorps that swallow every option preference up and you simply're still left with three options spanning a complete place, all of which collude with eachother to extort It can be customers.

If an automated assistant asks for the reason within your phone, mention "I would like to make payment arrangements for my mobility bill".

You'll be able to only modify it. I waited for one hour on the mobile phone to speak to a human. He was valuable, but had to redirect me to a different individual. I used to be then on hold for an additional hour. They offered me a far better deal, but it wasn't what was made available online. Those people promotions are for new customers. To be a faithful customer I would have to spend $seventy eight compared to $60 for the new customer, with the service I needed.

in the Black Friday i referred to as Telus to obtain me a brand new mobile line for my daughter if there's a deal like i acquired Earlier Telus technical support for my other Young children being a faithful customer with Telus.

Payment impacting alterations would require a cellular phone call but right before executing that, Have you ever attempted the payment arrangement selections online?

following the agent evaluate my account he stated I can not offer you a deal or credits like you have now together with your exiting account, so i just gave up and hangup the cell phone.

• Once i identified as to make clear, Eunice from your BCX Wireless Automobile crew explained to me that the savings were used. However, she copied and pasted Abdul’s notes, which did not clarify the price reduction particulars.

If our reply solved your challenge, be sure to click Accept as Solution to help Other people during the Group.

In the coming weeks and months, we will be Operating to expand the products and solutions and services supported, so keep examining back again for updates.

@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time they usually hanged up on me, expressing which i ought to get in touch with through "normal Business several hours". Is this for authentic?

I have created many telephone calls, I've clicked on "Alternatively, you are able to Speak to our TELUS Administration Group below".  accomplished the shape, without response, and finished An additional type on MyTelus and also go no response.

Hi Every person, I need to Get in touch with customer service with reference to modifying a payment arrangement. I needed to know when there is an email or other method to Make contact with them because I am Operating, and most periods I try and get in touch with and don't get to speak to another person before I must cling up.

I used to be ultimately given situation range 21911243 and explained to that a supervisor would connect with me back again inside of two hours, which didn't transpire. In its place, I used to be knowledgeable which i required to wait around 24 hours.